Guide to Shibuya Hikarie

There’s something new every time you visit.

Shibuya Hikarie is a multipurpose high-rise tower where all kinds of people,
goods and information come together in synergy.
Welcome to the future of Shibuya.

Floor guide

Floor guide




2-21-1 Shibuya, Shibuya-ku, Tokyo, Japan zip 150-8510

Access from Shibuya Station

Direct access from exit 15 of Shibuya Station
(Toyoko Line, Den-en-toshi Line, Hanzomon Line, Fukutoshin Line)

Direct access from 2nd-floor passageway from Shibuya Station
(JR Line, Ginza Line, Keio Inokashira Line)

Opening hours


  • Shops 10:00 – 21:00
  • Cafes and restaurants 11:00 – 23:00
  • * Closed January 1 *Individual store hours may vary
  • * TABLE7 (7F) and BISTRO POCHI(1F) open until 28:00 on Friday, Saturday and the day before holiday.

Information Counter[ B3F, 2F ]

  • Hours 10:00 – 21:00
  • Information on the contents of each floor, shopping, dining and duty-free shop information, etc Our staff are dedicated to helping you enjoy the best possible experience at Shibuya Hikarie.

Information Center

  • Shibuya Hikarie 03-5468-5892
  • Hours 10:00 – 21:00
  • ShinQs Inquiries 03-3461-1090
  • Hours 10:00 – 21:00


Duty -free [ ShinQs interior ]

For details about duty-free shop, please contact ShinQs inquiries.

Smoking Rooms [ 7F, 8F, 11F ]

Smoking is not permitted anywhere in the facility, except in the smoking rooms on the 7th, 8th and 11th floors.

Coin Lockers / Refrigerated Lockers [ B3F ]

We offer the world’s first coin lockers that can be opened even during electrical blackouts. Refrigerated lockers are also available for storage of food items.

Ticket PIA & Town Joho (area information) [ 4F ]

Area information bureau operated by ticket and information service PIA. Information on Shibuya and the surrounding area is provided based on the book Shibuya Tatsujin. With a ticket counter on the premises, you can search for information on entertainment such as movies, plays, and concerts, and purchase tickets on the spot.

ATM [ B2F ]

Seven Bank Weekdays 10:00〜21:00 Sat./Sun./hols.10:00〜21:00

AED [ on every floor ]

An AED (Automated External Defibrillator)is installed on every floor in case of emergencies.

Notice to pet owners

Please refrain from bringing pets other than seeing-eye dogs, hearing dogs and service dogs.


Information Center

About Shibuya Hikarie
TEL:+81-(3)-5468-5892(Hour 10:00 - 21:00)
About ShinQs (B3F – 5F)
TEL:+81-(3)-3461-1090(Hour 10:00 - 21:00)


TEL:+81-(3)-6894-3200 / FAX:+81-(3)-5413-3050

ABOUT Hikarie Hall

TEL:+81-(3)-5468-5088 / FAX:+81-(3)3-5468-5090


TEL:+81-(3)-5468-5088 / FAX:+81-(3)3-5468-5090

ABOUT Office

TEL:+81-(3)-3-3477-6520(Hour 9:30 - 18:00(except Saturday and Sunday))


Cafe & Restaurant
Cafe & Restaurant 7F
Creative Space 8/